UPDATE - UK Shipping Temporarily Suspended

Jan 30, 2021 | Admin

Digital Only only purchases are available now for the UK.

Physical shipments to the UK are currently suspended due to VAT Tax changes - we are working to make the shipping option available soon. - Thank you for your patience.

Forum Comments


christine Easom / Newcastle , Staffordshire, GB

What if we need to renew soon but also wish to have a CD copy of the Membership EP ?

Can I renew but have theCD shipped to my son who lives in NJ USA ?


Posted Jan 30, 2021   02:45:18 PM


Shannon Jenne / Zeeland , MI , US

3 2

TAYZBETH.....I wouldn't worry about that now. The new EP doesn't come out till May. That's still 4 months away. You can renew at any time, but the EP still won't come out till May 

Posted Jan 30, 2021   04:23:24 PM

Christine - I believe Leigh mentioned in another thread that if you needed to renew, you could do so digitally, and once the VAT taxes were figured out, you could contact customer service to change it to get the physical EP and have shipping calculated at that time.

(Although, TBH, it sounds like if you could get it sent it to your son, that would probably be cheaper for you.)

Posted Jan 30, 2021   04:52:54 PM


christine Easom / Newcastle , Staffordshire, GB

:) Thanks Shannon and Steph x

Posted Jan 30, 2021   08:25:57 PM


Gemma Adams / Kent, Uk, GB

2 1

Leigh, is there any update on Shipping yet? X 

Posted Feb 27, 2021   12:18:34 PM

22 1 1

Sorry, no. The UK has been slow to respond to all the businesses worldwide that need to be set up. I don't think they thought about how many businesses worldwide were shipping into the UK. There was also no real advance warning. It was ship one day then the next it was, nope, sorry, you have to set up a system to collect VAT before shipping and until you get a special number from us and get set up (even if you had a number previously), you can't ship here. Unfortunately, getting set up is taking much more time than we thought it would.

Posted Feb 27, 2021   12:46:31 PM


Gemma Adams / Kent, Uk, GB

2 1

Ah ok :( thats a shame but appreciate the quick reply x

Posted Feb 27, 2021   01:11:18 PM

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