Return Policy

With the exception of fan club memberships, we offer a same item exchange or full refund within 30 days of initial purchase.  Shipping and handling charges are non-refundable except in the case of a manufacturer's defect.  For wearables, the item MUST be unwashed, unworn, and in brand new condition.  This is left to the discretion of staff.  For media purchases, the item must be returned in its original packaging (except for manufacturer's defect).  Refund will not be given for items that include a digital download with purchase. is not responsible for items purchased at concerts, or items lost/stolen at venues.  Fan club memberships are non-refundable.
In addition, if has evidence from the shipping provider that an order was delivered, is not responsible for claims that the package was not delivered. does not take out insurance with USPS on packages that are shipped.
If you have any credit card errors, such as multiple charges, please contact using our Customer Service forms directly so that we can correct the error. Exchange

Contact Customer Service to receive confirmation that your item is eligible for exchange and that the item(s) you would like in exchange is available.  Please Do Not mail an exchange to until you have received confirmation that your exchange is approved from Customer Service. Return

A returned item must be received by within 30 days of initial purchase.  If your item will not be delivered to within 30 days of initial purchase please contact Customer Service for approval before sending return.
You can mail your return to the below address:
209 N Main Street
Tulsa, Ok 74103

Include your order number, reason for return/exchange, size request (if applicable), and email address in the package.  Also, write the word return or exchange on the lower left hand side of the outer packaging.

Please visit our Customer Service area for additional inquiries or concerns.