Public Forums | Help | Video trouble

1

Jackie85

I am fairly new on here so perhaps I am doing something wrong but why can't I see videos? I get the audio but that's it

19

lilswede18

What device/platform/browser are you using? 

1

Jackie85

My phone, it's a samsung galaxy 

1

Jackie85

I also cant seem to move any pins to display...the struggle is real over here lol

leigh1

Do you have Flash? You'll need Flash to watch the videos and to move pins.

11

Padackles

As someone who has a Samsung galaxy phone I can tell you the videos don't work on the Samsung default browser. You'd have to download either the firefox or chrome web app to view the videos on your phone.

1

Jackie85

What is flash?

1

Jackie85

Padackles I tried going through chrome and it still isn't working :(

19

lilswede18

You can learn about flash via Adobe.com.

In most cases with mobile devices you need to have a flash enabled browser for media on Hnet to play.  Most default browsers and/or standard Firefox/Chrome are not flash enabled as devices age.  Typically you'll have to go the Play or Galaxy app store and DL a browser that states it is flash enabled.

11

Padackles

Try using firefox then. I used Firefox to test it and it worked for me.

1

Jackie85

Thanks everyone, I just tried on my tablet instead and it works on here :D

1

Jackie85

Well to watch videos anyway..still can't move any of my pins :/

2

blueskyjudy

Judy Ferrante
Conklin, NY, US

 I have hard drive tower, computer complete with traditional mouse - there I can move pins.

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